Job Summary:
As an SAP Basis Consultant, you will be responsible for handling more complex system issues, performance tuning, and advanced troubleshooting. You will play a key role in ensuring the stability and efficiency of the SAP landscape, including involvement in projects such as upgrades, migrations, and integrations.
The Team and GSC:
We are a team that values each member’s input. Your ideas and vision as SAP professional will help to shape the future of our SAP Practice.
Our company culture is down-to-earth, open, professional, and inquisitive. It’s easy to see that we love to learn and that we love to share knowledge. For that reason, we continually invest in our employees’ knowledge. In fact, our senior and junior SAP consultants enjoy mutual coaching and hereby both broaden each other’s knowledge and horizons.
Responsibilities:
- Monitor SAP system health and performance to ensure high availability and optimal performance.
- Perform daily system checks and troubleshooting of SAP environments.
- Handle user queries and issues, providing immediate resolution where possible.
- Escalate complex issues to senior SAP Basis consultants.
- Assist with SAP software installations, upgrades, and patch applications under supervision.
- Maintain documentation of issues, resolutions, and system changes.
- Collaborate with other IT departments to ensure integrated system performance.
- Participate in knowledge sharing and continuous improvement activities.
- Perform advanced SAP system administration, including system performance tuning and troubleshooting.
- Lead SAP system upgrades, patches, and migration projects.
- Coordinate with application teams to implement and support SAP applications.
- Conduct detailed analysis of complex system issues, providing solutions and enhancements.
- Develop and maintain system documentation and procedures.
- Provide mentorship and guidance to Level 1 support staff.
- Work on critical incidents, providing timely resolution and root cause analysis.
Qualifications:
- Bachelor’s degree in information technology, Computer Science, or related field, with advanced certifications preferred.
- At least 3-5 years of experience in SAP Basis administration and support.
- Strong knowledge of SAP system landscape, architecture, and integration points.
- Experience with SAP HANA, S/4HANA, and cloud environments is highly desirable.
- Proven ability to manage complex SAP environments and projects.
- Excellent analytical, problem-solving, and project management skills.
- Strong leadership and communication abilities, with the capacity to work effectively in a team environment.
Skills:
- Commitment to providing high-quality support and continuous system improvement.
- Proactive and eager to learn new technologies and improve processes.
- Ability to work under pressure and handle multiple tasks simultaneously.